Store Policies
Payment
PayPal is currently accepted. PayPal takes major credit cards even if you do not have a Paypal account.
The tutorial in the Frequently Asked Questions section offers details regarding payment without a PayPal account.
Money orders are also accepted. Please contact me if you would like to use this option at [email protected] and I will send you an invoice via e-mail. Payment is expected to be mailed within 7 days of purchase and crafting begins upon receiving cleared payment.
If you have any questions, need more time to purchase your items, or you would like to use an alternative, please send a message so we can make an arrangement. I am flexible, but I must be kept informed.
The tutorial in the Frequently Asked Questions section offers details regarding payment without a PayPal account.
Money orders are also accepted. Please contact me if you would like to use this option at [email protected] and I will send you an invoice via e-mail. Payment is expected to be mailed within 7 days of purchase and crafting begins upon receiving cleared payment.
If you have any questions, need more time to purchase your items, or you would like to use an alternative, please send a message so we can make an arrangement. I am flexible, but I must be kept informed.
Shipping Information
KBelleC Creations currently offers the following flat-rate shipping. This applies to any amount of charms you purchase. Costs are in USD:
US: $3.25
Canada: $11
Everywhere else: $15
When orders are shipped:
My pieces take anywhere from 5 to 10 business days for completion per entire order. Larger orders may require more time and I will let you know if there is a delay. I do send a message once it is shipped. A tracking number is also included for domestic orders.
Where orders are shipped:
I ship to the address provided during checkout. Please be sure to check that it is where you would like me to send. To have your order sent to another address, please contact me so that I can provide the appropriate shipping label.
Estimated delivery time for orders:
Orders within the US are shipped using USPS First-Class Mail, which estimates 2-5 days for delivery. This is an estimate and not a guarantee.
International orders are shipped via First-Class Mail International Parcel and arrival varies by destination (1 or more weeks for delivery).
HOLIDAYS:
Expect longer estimated arrival times from mid-November to mid-January due to the holiday rush. It is a busy time of year for our mail carriers. Please plan accordingly.
US: $3.25
Canada: $11
Everywhere else: $15
When orders are shipped:
My pieces take anywhere from 5 to 10 business days for completion per entire order. Larger orders may require more time and I will let you know if there is a delay. I do send a message once it is shipped. A tracking number is also included for domestic orders.
Where orders are shipped:
I ship to the address provided during checkout. Please be sure to check that it is where you would like me to send. To have your order sent to another address, please contact me so that I can provide the appropriate shipping label.
Estimated delivery time for orders:
Orders within the US are shipped using USPS First-Class Mail, which estimates 2-5 days for delivery. This is an estimate and not a guarantee.
International orders are shipped via First-Class Mail International Parcel and arrival varies by destination (1 or more weeks for delivery).
HOLIDAYS:
Expect longer estimated arrival times from mid-November to mid-January due to the holiday rush. It is a busy time of year for our mail carriers. Please plan accordingly.
Refunds and Exchanges
I work to ensure all my pieces are as durable as possible. If your item arrives damaged within 7 days of receiving, please contact me and I will send you a new item or accessory.
Returns are not accepted unless the item is damaged or misrepresented (e.g. I sent the wrong item). Once I receive the original item, I will ship a new one. Delay in the mail or buyer's remorse are not grounds for returns or refunds.
Returns are not accepted unless the item is damaged or misrepresented (e.g. I sent the wrong item). Once I receive the original item, I will ship a new one. Delay in the mail or buyer's remorse are not grounds for returns or refunds.
Tax
It is required to collect an 8.00% sales tax for items shipped within the state of California.